FAQ

Home Why Us Products Selection FAQ

Frequently Asked Questions

Table of Contents

  1. Why should I consider hardwood floors?
  2. When should I consider new floors?
  3. What is the relationship between my floors and my home decorating?
  4. What is the difference in grades of wood?
  5. What is the warranty on my new floors?
  6. How do I maintain my hardwood floors?
  7. What products are recommended for care and maintenance?
  8. What about cracking?
  9. Is solid hardwood the best in all cases?
  10. Is " hardwood the best in all cases?
  11. Does sanding and finishing a floor take off a lot of wood?
  12. Do hardwood floors need wax to restore the sheen when they become dull?
  13. Are site-finished floors waterproof?
  14. What is the appropriate time period for allowing the wood to acclimate to the house?
  15. Does the subfloor have to be perfectly level to install a hardwood floor?
  16. Are engineered floors cheaper, less durable and impossible to re-surface?

Why should I consider hardwood floors?

Hardwood Floors are easy to clean, more sanitary than carpet, offer an almost infinite array of styles, and outlast all other flooring types.

Back to Top

When should I consider new floors?

You should consider new hardwood floors from the time you start thinking about decorating your existing or new house.

Back to Top

What is the relationship between my floors and my home decorating?

The species, color, and floor design will influence many of your decorating choices including trim, cabinetry, and wall coverings.

Back to Top

What is the difference in grades of wood?

Click here to view an informative "grade chart" for various woods.

Back to Top

What is the warranty on my new floors?

The minimum warranty on a Rock Solid Floor is one year on job site finished floors and up to 25 years on select pre-finished floors.

Back to Top

How do I maintain my hardwood floors?

Always use a product that will not leave a wax or oil residue on your floor, as these may cause a problem when you need to refinish your floor. Judiciously utilize door mats and area rugs to reduce the impact of high-traffic areas and outside dirt being tracked in. Also, be conscious of scratching from various sources such as high heels, moving furniture, etc.

Back to Top

What products are recommended for care and maintenance?

We recommend the BONA KEMI line of Floor Care Products, which complement the BONA KEMI floor finishes used by Rock Solid.

Click for an important tip regarding "those heels!"

Back to Top

What about cracking?

Because hardwood floors are sensitive to climate, seasonal cracking is common. Humidity causes expansion and dryness brings contraction. To minimize cracking, a humidifier can be used to balance out Colorado's environment by maintaining a constant humidity level between 30% and 50%.

Click for more information on cracking...

Back to Top

Is solid hardwood the best in all cases?

No. Engineered floors are actually more dimensionally stable in that they move less than solid wood floors, can be used in a wider variety of applications, and are less subject to moisture variations.

Back to Top

Is " hardwood the best in all cases?

No. " hardwood has less than " of actual surface that can be used before re-surfacing. " also moves more than lesser thickness' due to a bigger sponge effect. Traditionally, wood floors were made of " thickness because they were a structural element over a floor joists.

Back to Top

Does sanding and finishing a floor take off a lot of wood?

The sanding and finishing process, including all coarseness' of sandpaper, only reduces the thickness by 1/64".

Click for additional information regarding the finishing process...

Back to Top

Do hardwood floors need wax to restore the sheen when they become dull?

Most hardwood floors are now finished with urethane and require no wax. In fact, wax will actually harm the floor by preventing re-coating.

Back to Top

Are site-finished floors waterproof?

Site-Finished floors shrink and actually allow water between the boards which can cause permanent damage if not mopped up immediately.

Back to Top

What is the appropriate time period for allowing the wood to acclimate to the house?

Most all hardwood flooring is milled between 6% & 9% moisture content and requires only 3-4 days in the area to be installed for temperature and moisture acclimation. The critical element is completion of all wet surfacing and 48 hours of normal temperature settings preceding installation.

Click for "Parameters That Apply to Contractors!"

Back to Top

Does the subfloor have to be perfectly level to install a hardwood floor?

No. The subfloor does not have to be level, but must be flat for a proper installation. In some case, even an uneven subfloor can be corrected.

Back to Top

Are engineered floors cheaper, less durable and impossible to re-surface?

Another myth. Engineered floors at Rock Solid are actually made better than their solid floor counterparts. They will shrink 75-90% less and, depending on the manufacturer, have better warranties. Also, re-surfacing can be performed just like solid wood floors.

Back to Top
 
 

Home Contact Us History Get Quotation Prevention Tips Grade Chart Our Warranty Site Index


email us at info@rocksolidhardwoods.com
or call us at 877.572.5007 Toll Free
303.572.1234 In Denver

site development by midyet.com, LLC
send mail to rocksolid@midyet.com with
questions or comments about this web site.
copyright 2000 - 2008 Rock Solid Hardwoods, Inc.