If a defect occurs as a result
of improper installation, Rock Solid Hardwoods will repair the defect or
replace that area of the floor at our option.
Rock Solid Hardwoods warranties all materials to be as
represented in contract forms carrying all manufacturers warranties
expressed or implied.
Rock Solid Hardwoods also warranties that the quality
of finish shall meet customer's satisfaction, if the following criteria
- Customer verifies that stain, if used, is the
proper color chosen in contract once applied to floor sample area.
- Customer verifies that finish sheen to be used is
either gloss, semi-gloss or satin before final finish coat is
- If wood floor is pre-finished floor that the stain
and sheen are approved on job site before the installation process
- Customer will perform the above criteria in a
timely manner as not to impede the finish process.
Failure to confirm choices will void this portion of
Rock Solid Hardwoods does not warranty wearability of
finish, seasonal shrinkage due to low moisture content or shrinkage due
to excessive standing water on floor.